# Custom Screen **URL:** \ **Category:** NSPanel Pro\ **Created:** [May 7, 2026, 8:33pm UTC](https://forum.ewelink.cc/t/custom-screen/208341 "2026-05-07T20:33:44Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![kpeare](https://avatars.discourse-cdn.com/v4/letter/k/9dc877/32.png) [@kpeare](https://forum.ewelink.cc/u/kpeare)\ **Post date:** [May 7, 2026, 8:33pm UTC](https://forum.ewelink.cc/t/custom-screen/208341/1 "2026-05-07T20:33:44Z")
I have a SONOFF NSPanel Pro. I have created a custom screen with 3 SNZB-02D Temperature devices added, and this has been working for sometime. I have recently purchased another SNZB-02D, added into the ewelink app. When I go to the edit screen of the NSPanel it says these devices are not supported, yet the original 3 devices are still working. How can I add the new device? ---
**Author:** ![Milk](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/milk/32/8679_2.png) [@Milk](https://forum.ewelink.cc/u/Milk)\ **Post date:** [May 8, 2026, 5:40am UTC](https://forum.ewelink.cc/t/custom-screen/208341/2 "2026-05-08T05:40:03Z")
Hi, could you please record a video of the situation you encountered? After recording the video, promptly submit the logs in the app（Profile → Feedback & Help → Feedback → Submit）, and then send me the eWeLink account you used separately. ---
**Author:** ![kpeare](https://avatars.discourse-cdn.com/v4/letter/k/9dc877/32.png) [@kpeare](https://forum.ewelink.cc/u/kpeare)\ **Post date:** [May 8, 2026, 6:40am UTC](https://forum.ewelink.cc/t/custom-screen/208341/3 "2026-05-08T06:40:06Z")
Hi, and thank you for the reply. I have followed your instruction, putting the issue on the ‘help and feedback’. I don’t have a video, but I have screenshots. But I was only allowed to submit 2 screenshots. Please see attached the 3rd screenshot. ![Screenshot20260507204721eWeLink](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/9/90239ead8e140e7bb45db13cc698d8aa8c72ddc3.jpeg) ---
**Author:** ![Milk](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/milk/32/8679_2.png) [@Milk](https://forum.ewelink.cc/u/Milk)\ **Post date:** [May 9, 2026, 6:17am UTC](https://forum.ewelink.cc/t/custom-screen/208341/4 "2026-05-09T06:17:44Z")
Thank you for your feedback. I have received all the information you provided. I have also verified this issue and found the cause — it was introduced by a recent change in the app (because the device is under another bridge, which also prevents the sub‑devices under that bridge from being synced). I have reported this issue and will try to have it fixed in the next app release (version v5.25.0).