# Connessione wifi impossibile

**URL:** <https://forum.ewelink.cc/t/connessione-wifi-impossibile/25755>\
**Category:** Free discussion\
**Created:** [December 14, 2023, 9:15am UTC](https://forum.ewelink.cc/t/connessione-wifi-impossibile/25755 "2023-12-14T09:15:06Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![giancilib](https://avatars.discourse-cdn.com/v4/letter/g/439d5e/32.png) [@giancilib](https://forum.ewelink.cc/u/giancilib)\
**Post date:** [December 14, 2023, 9:15am UTC](https://forum.ewelink.cc/t/connessione-wifi-impossibile/25755/1 "2023-12-14T09:15:07Z")

</div>

Buongiorno. Non riesco più a connettere dispositivi wifi. Solo quelli zigbee. È un problema del bridge sonoff pro o itead? Grazie a chi mi risponde

---

<div class="post-metadata">

**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\
**Post date:** [December 15, 2023, 9:46am UTC](https://forum.ewelink.cc/t/connessione-wifi-impossibile/25755/2 "2023-12-15T09:46:06Z")

</div>

All right, but what specifically is going on?

---

<div class="post-metadata">

**Author:** ![giancilib](https://avatars.discourse-cdn.com/v4/letter/g/439d5e/32.png) [@giancilib](https://forum.ewelink.cc/u/giancilib)\
**Post date:** [December 15, 2023, 2:36pm UTC](https://forum.ewelink.cc/t/connessione-wifi-impossibile/25755/3 "2023-12-15T14:36:18Z")

</div>

Goodmorning Jame

I can no longer connect existing wifi devices or even new ones. I have a “Bridge zigbee P” and I can only find zegbee devices I no longer see 9 wifi devices already installed before and I can’t connect the new ones (always wifi).

Thanks for your help

GianCi

---

<div class="post-metadata">

**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\
**Post date:** [December 15, 2023, 5:10pm UTC](https://forum.ewelink.cc/t/connessione-wifi-impossibile/25755/4 "2023-12-15T17:10:34Z")

</div>

The point is that Zigbee bridge does not connect Wi-Fi devices. Your ZB BRIDGE-P has nothing to do with them. I presume that you control all your devices with eWeLink app, right?

---

<div class="post-metadata">

**Author:** ![giancilib](https://avatars.discourse-cdn.com/v4/letter/g/439d5e/32.png) [@giancilib](https://forum.ewelink.cc/u/giancilib)\
**Post date:** [December 15, 2023, 6:40pm UTC](https://forum.ewelink.cc/t/connessione-wifi-impossibile/25755/5 "2023-12-15T18:40:10Z")

</div>

Right! I’m sorry, I explained myself poorly. YES. eWelink always

---

<div class="post-metadata">

**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\
**Post date:** [December 16, 2023, 3:35am UTC](https://forum.ewelink.cc/t/connessione-wifi-impossibile/25755/6 "2023-12-16T03:35:13Z")

</div>

Are your Wi-Fi devices connected to the same WLAN as your app (smartphone)?

---

<div class="post-metadata">

**Author:** ![giancilib](https://avatars.discourse-cdn.com/v4/letter/g/439d5e/32.png) [@giancilib](https://forum.ewelink.cc/u/giancilib)\
**Post date:** [December 16, 2023, 2:08pm UTC](https://forum.ewelink.cc/t/connessione-wifi-impossibile/25755/7 "2023-12-16T14:08:55Z")

</div>

obviously yes I have wifi with smartphone and IOS (with PC) but I can’t with both.

---

<div class="post-metadata">

**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\
**Post date:** [December 16, 2023, 4:50pm UTC](https://forum.ewelink.cc/t/connessione-wifi-impossibile/25755/8 "2023-12-16T16:50:58Z")

</div>

I dispositivi Wi-Fi Sonoff sono collegati allo stesso Wi-Fi dell’app sul telefono?

---

<div class="post-metadata">

**Author:** ![giancilib](https://avatars.discourse-cdn.com/v4/letter/g/439d5e/32.png) [@giancilib](https://forum.ewelink.cc/u/giancilib)\
**Post date:** [December 17, 2023, 1:21pm UTC](https://forum.ewelink.cc/t/connessione-wifi-impossibile/25755/9 "2023-12-17T13:21:25Z")

</div>

Ho già risposto in inglese a questa domanda e ripeto:  
SI, **ovviamente**.

Visto che parli Italiano mi spiego meglio in questa lingua.

Ho 8 dispositivi SONOFF in WIFI e funzionavano bene e non li vedo più.

Ho altri 9 dispositivi Zigbee che funzionano ancora senza problemi e ne ho collegati altri 2, sempre Zibee.

SOLO quelli WIFI non vedo più e non si collegano più.

Sottolineo che mi sembra un problema dopo un aggiornamento automatico dell’app, perchè prima funzionava tutto bene.

Grazie
