# All DW2 WI-FI sensors going offline

**URL:** <https://forum.ewelink.cc/t/all-dw2-wi-fi-sensors-going-offline/14155>\
**Category:** Uncategorized\
**Created:** [February 25, 2023, 5:07pm UTC](https://forum.ewelink.cc/t/all-dw2-wi-fi-sensors-going-offline/14155 "2023-02-25T17:07:13Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![kish.russ](https://avatars.discourse-cdn.com/v4/letter/k/6de8d8/32.png) [@kish.russ](https://forum.ewelink.cc/u/kish.russ)\
**Post date:** [February 25, 2023, 6:51pm UTC](https://forum.ewelink.cc/t/all-dw2-wi-fi-sensors-going-offline/14155/3 "2023-02-25T18:51:39Z")

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I hope you are opening tickets?

> [@mega Please raise your ticket via the help center if help needed](https://forum.ewelink.cc/t/please-raise-your-ticket-via-the-help-center-if-help-needed/13763):
>
> This forum is primarily used for user interaction and free discussion, we highly recommend raising a ticket if you meet any issues, especially software-related ones (APP & other portals $ cloud services), and guidelines needed via the eWeLink help center web portal [https://help.ewelink.cc/hc/en-us](https://help.ewelink.cc/hc/en-us) or feedback channel in the App, and if it’s an issue related to SONOFF devices, rising a ticket here [Submit a ticket : ITEAD Customer Care Center](https://itead.freshdesk.com/support/tickets/new) is the best way to get response timely. We will gradua…

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